Key Account Manager

Ubicación:  San Juan del Rio, México
Position Title: Key Account Manager for Company: HCM Mexico Department: Sales
Requisition ID: 7017, March 11, 2026 Location: San Juan del Río, Querétaro, Mexico Employment Type: Full-Time  Career Level: Professional

Key Account Manager to México, Sales Department

 Hirign-Manager: Alejandro Galindo

Location: San Juan del rio, Qro.

Recruiter: Catalina Mejía

Position Objective:

A Key Account Manager (KAM) is responsible for developing and maintaining strategic relationships with key customers to drive revenue growth, customer satisfaction, and long-term business success.

Key Responsibilities:

  • Manage and grow relationships with assigned key accounts.
  • Act as the primary point of contact for customer business needs and escalations.
  • Identify growth opportunities, including cross-sell and upsell opportunities.
  • Develop account plans and execute strategies to achieve revenue and profitability targets.
  • Coordinate with internal teams (sales, delivery, support, product, and operations) to ensure successful customer outcomes.
  • Monitor customer satisfaction, business performance, and contractual commitments.
  • Conduct regular business reviews and provide strategic advice to customers.

Qualifications:

  • Bachelor's degree in Business, Marketing, or related field.
  • Strong account management, sales, and relationship-building experience.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to manage multiple stakeholders and complex customer environments.
  • Results-oriented with strong analytical and problem-solving capabilities.

Success Measures:

  • Revenue growth within assigned accounts.
  • Customer satisfaction and retention.
  • Expansion of customer partnerships.
  • Achievement of sales and business objectives.

Your Profile:

Education Requirement

  • Bachelor's degree in International Business, International Trade, Marketing, Business Administration, or a related field.

Required Experience

  • Minimum 3–5 years of experience in Sales, Business Development, or Account Management.
  • Proven experience managing and developing relationships with customers in the automotive industry.
  • Experience identifying business opportunities, negotiating commercial agreements, and achieving sales targets.
  • Strong understanding of automotive manufacturing processes, OEMs, Tier 1, and Tier 2 suppliers.
  • Experience coordinating cross-functional teams to support customer requirements and business growth.
  • Proficiency in customer relationship management (CRM) systems and sales reporting tools.
  • Experience in B2B sales within a manufacturing environment is preferred.

Language Skills

  • Advanced English (written, spoken, and presentation skills)

 

Join a company driven by commercial growth and innovation. If you have the skills, experience, and passion to make an impact, we encourage you to apply and become part of our team.